Responsible Gaming —
Keep Yourself and Your Family Safe
tk ok believes that entertainment is truly enjoyable only when it is controlled and approached with awareness. Gaming on our platform is a form of entertainment — it is not an alternative source of income.
What Responsible Gaming Is and Why It Matters
Keeping a balance between entertainment and real life
Casino and sports betting are a form of entertainment — but they also carry certain risks. At tk ok, we want every member to enjoy this entertainment with awareness, knowing their own limits and keeping their family and loved ones in mind. Responsible gaming is not just about following rules — it is an attitude where gaming remains a source of enjoyment, not a source of stress.
Under our Terms and Conditions, members must be at least 21 years old to open an account at tk ok and take part in any betting or casino activity. No account is activated without age verification. Keeping minors away from all forms of gambling is our responsibility, and we make no compromise on this.
Before playing, ask yourself a few questions: Am I playing for entertainment, or in hopes of recovering lost money? Do I have enough budget that I can afford to lose? Is this affecting my family and daily life? Honest answers to these questions will help keep you on the right track. For more details, read our FAQ page — it has answers to many questions about account limits and protection tools.
A few basic principles for healthy entertainment
- Only bet money that you can afford to lose without it affecting your daily life.
- Set limits on your time and money in advance and stick to them.
- Do not chase losses by placing larger bets to make up for what you lost.
- Do not make gaming decisions while under the influence of alcohol or when under mental stress.
- Take regular breaks and spend time with family and friends.
- Avoid thinking of gaming as a way to earn money.
Our Commitment
- Age 21+ verification is mandatory
- Account lock available at the member's request
- Option to set your own deposit and betting limits
- 24/7 support in Bengali and English
- Privacy of information is protected
- Responsible gaming tools are readily accessible
- Professional help is recommended when needed
Your Protection Tools
Take control of your own experience at tk ok
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately; increasing a limit requires a waiting period.
Session Time Limit
Set a time limit for how long you play in one session. When the set time is up, the session will end automatically and the system will alert you.
Betting Limit
Limit the amount you bet on each wager or over a set period of time. This is one of the most effective ways to keep your budget under control.
Cooling-Off Period
If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. During this time, both login and betting will be disabled.
Self-Exclusion
If you are experiencing long-term problems, apply to close your account for 6 months to 5 years, or permanently. This decision cannot be reversed and all promotional communications will stop.
Transaction and Betting History
View your complete deposit, withdrawal, and betting history at any time. Reviewing your own habits is the first step toward making responsible decisions.
Contact our 24/7 live chat support to activate these tools or for more information — the team provides assistance in both Bengali and English.
Warning Signs — When to Stop
If you notice these signs, do not hesitate to seek help
Gaming addiction or problem gambling builds up gradually — often without the person realising it themselves. If you notice any of the following signs in yourself or someone you know, you should take action right away.
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Returning to play again and again to chase lost money, and betting more each time.
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Wanting to stop playing but being unable to, or feeling anxious and restless when you do stop.
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Lying to family, friends, or at work, or hiding the fact that you are playing.
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Using money meant for rent, bills, or your family's daily expenses to place bets.
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Gaming is causing problems with sleep, work, or studies, and you are unable to concentrate.
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Taking loans or selling assets to fund betting, with financial pressure steadily growing.
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Thinking only about gaming, with your mind constantly occupied with planning the next session.
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Playing to escape depression, loneliness, or frustration.
Assess yourself honestly
If even one of the signs above feels relevant to you, take action now. Acknowledging a problem is not weakness — it takes courage.
Under our Privacy Policy, all information related to your request for help remains completely confidential. Let the tk ok support team know — we do not judge, we help.
- Talk to us directly via 24/7 live chat
- Send us details by email and we will respond
- Apply for self-exclusion
Where to Get Help
You are not alone — getting support is your right
tk ok Support Team
Live chat and email support in Bengali and English is available 24 hours a day, 7 days a week. Let us know about account limits, self-exclusion, or any concerns you have.
Family and Loved Ones
Talk to your family or trusted friends about what you are going through. Support from loved ones often works faster than professional help. Take them into your confidence.
Professional Counselling Services
Speak with a mental health specialist or counsellor. Various hospitals and NGOs in Bangladesh offer mental health counselling. There is nothing to be ashamed of.
Support Groups
Sharing experiences with others who have faced the same problem can ease mental stress. Community support groups can be companions on the road to recovery.
A special message for family members
If you feel someone in your family is gambling excessively, talk to them openly rather than placing blame. Try to understand their problem and encourage them to seek professional help. Remember, gambling addiction is a mental health issue — not a lack of willpower.
If you want to help someone, contact the tk ok support team. We will guide you on the right steps to take.
Protection of Minors
All activity is strictly prohibited for anyone under 21
It is strictly prohibited for anyone under 21 to open an account at tk ok. Age is verified at the time of registration, and identity documents are requested in suspicious cases. If an account is found to have been opened with false information, it is closed immediately and the associated funds are frozen.
If there are children or teenagers in your home, keep your devices password-protected and keep your account details hidden. Many devices have built-in parental controls — activate them. Have an open conversation with your children about the risks of gambling.
Our steps to enforce the 21+ requirement
- Date of birth verified at registration
- National ID verification for suspicious accounts
- Account closed if registered with a false age
- Funds from a minor's account are not returned
- A parent or guardian may apply to close their child's account
Common Questions About Responsible Gaming
Questions you may have in mind